Robin’s Childcare Policies and Procedures
Why We Have Policies
The policies and procedures outlined on this page belong to Robin’s Childcare and have been developed to ensure a safe, supportive, and well-managed environment for all children and families using our service. They explain how Robin’s Childcare operates on a daily basis, the standards we follow, and the expectations for both staff and families. These guidelines help maintain consistency, safeguard children’s wellbeing, and ensure that everyone understands the practices that support high-quality childcare.
Safeguarding Children
The aim of this policy
We are committed to safeguarding children, young people and vulnerable adults and will do this by putting young people and vulnerable adult’s right to be ‘strong, resilient and listened to ‘at the heart of all our activities.
The Early Years Alliance ‘four commitments’ are broad statements against which policies and procedures across the organisation are drawn to provide a consistent and coherent strategy for safeguarding children young people and vulnerable adults.
This policy was adopted by Victoria Dean at Robins Childcare 26.08.25
Designated safeguarding lead is/are: Lizzie Nash, Emma Curtis, Dawn Gilbert.
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Poorly Children
The aim of this policy
At Robin’s Childcare, the health and wellbeing of every child is our top priority. We understand that children can become unwell from time to time, and our policy on poorly children is designed to protect all children, families, and staff from the spread of illness while ensuring those who are unwell receive the care and rest they need. We ask parents and carers to keep children at home if they are showing symptoms of contagious illness and to inform us promptly of any diagnoses. By working together and following recommended health guidance, we can maintain a safe, caring, and healthy environment for everyone in our setting.
This policy was adopted by Lizzie Nash at Robins Childcare 15.09.25
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Waiting List & Admissions
The aim of this policy
We aim to ensure that all sections of the community receive accessible information, and that our admissions procedures are fair, clear and open to all parents who apply for a place.
This policy was adopted by Victoria Dean at Robins Childcare 15.09.25
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Complaints Procedure
The aim of this policy
There is a fair way of dealing with issues as they arise in an informal way, but parents/carers may wish to exercise their right to make a formal complaint. They are informed of the procedure to do this, and complaints are responded to in a timely way. The same procedures apply to agencies who may have a grievance or complaint.
This policy was adopted by Victoria Dean at Robins Childcare 15.09.25
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Health and Safety
The aim of this policy
Robins Childcare is a suitable, clean and safe place for children to be cared for, where they can grow and learn. We meet all statutory requirements for health and safety and fulfil the criteria for meeting the Early Years Foundation Stage Safeguarding and Welfare Requirements.
This policy was adopted by Victoria Dean at Robins Childcare 26.08.25
Designated Health & Safety Officer is: Lizzie Nash
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Promoting Positive Behaviour
The aim of this policy
Positive behaviour is located within the context of the development of children’s personal, social, and emotional skills and well-being. A key person who understands children’s needs,
their levels of development, personal characteristics, and specific circumstances, supports this development. This ensures children’s individual needs are understood and supported.
This policy was adopted by Victoria Dean at Robins Childcare 15.09.25
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Promoting Inclusion, Equality & Diversity
The aim of this policy
Promoting identity, positive self-concept and self-esteem for all children through treating each child as an individual and with equal concern, ensuring each child’s developmental and emotional needs are recognised and met.
This policy was adopted by Victoria Dean at Robins Childcare 15.09.25
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